Ingest and parse ServiceNow records in Falcon LogScale

Easily ingest, store, and visualize ServiceNow GlideRecord logs in CrowdStrike Falcon® LogScale leveraging a pre-built package to gain valuable insights and improved visibility. The ServiceNow package for Falcon LogScale enables your team to easily parse incoming records from ServiceNow to help you extract the relevant information you need to address your key use cases. These records are ingested using an accompanying application for Falcon LogScale, available on the ServiceNow Store, which allows you to select tables from which to ingest data from and provide queries to filter records.

• Improve outcomes with valuable insights

  Easily extract relevant insights for your unique needs by parsing ServiceNow records in JSON format, and easily adapt to a custom format if desired

• Select the right data for your needs

  ITSM incident overview users can select tables from which to ingest data from and provide queries to filter records, optimizing data ingestion to meet your needs

• Find answers fast

  Leverage Falcon LogScale’s Saved Search for ITSM Incidents to help you hunt with speed and get answers to your IT and security questions quickly