Help & Support

Popular Topics
All
Are trials of third-party apps available within the CrowdStrike Store?
Yes, the CrowdStrike Store offers free trials of third-party apps and each trial period depends on the partner and technology requirements. Depending on the use case, a 15-day, 30-day or 90-day trial period may be offered. To begin an immediate free trial of an app, you must be an existing CrowdStrike customer. If you are new to CrowdStrike, easily request more information by filling out the form from the app’s page.
Can I purchase the apps listed on the CrowdStrike Store?
If you are a customer, you can click on the “Try It Now” button to be sent to the CrowdStrike Store to initiate the trial request. If you are not a CrowdStrike customer and would like to buy a third-party app, fill out the form with your details and the CrowdStrike Store team will contact you within 48 hours. For partner integrations, fill out the contact form with your details and a sales team member will reach out to you.
How do I become a partner?
To become a partner, go to the Become a Partner form and fill it out with your details. The CrowdStrike Technology Alliances team will be in touch within five business days.
How do I begin developing an app for the CrowdStrike Store?
Prospective partners can apply to become CrowdStrike partners here. Prospective partners will be prompted to fill out an application that will trigger an onboarding process, starting with a discovery call. The CrowdStrike Store team will then review these requests and initiate the appropriate follow-up actions.
How do I purchase the CrowdStrike modules I have tried?
To purchase a CrowdStrike module that you have tried, contact your designated CrowdStrike sales representative or the CrowdStrike Store sales team with the request. They will be in touch within 48 hours to support your purchase.
How do I purchase the partner apps from the CrowdStrike Store?
To purchase a partner app that you have tried, contact your partner sales representative or contact the CrowdStrike Store sales team with the request. If you have not tried the app, reach out to the CrowdStrike Store sales team. They will be in touch within 48 hours to support your purchase.
I am a customer or interested in becoming one. How does the CrowdStrike Store help me?
The CrowdStrike Store provides you with rich content and a wide range of resources readily available so you can spend less time searching. You can initiate trials to effectively understand how the technologies work together and see faster time-to-value. With CrowdStrike’s broad ecosystem of integrations, you can gain interoperable tools to build a comprehensive IT stack. Learn more about the CrowdStrike Store and CrowdStrike’s ecosystem by contacting the CrowdStrike Store team.
I am a partner or interested in becoming one. How does the CrowdStrike Store help me?
Become a CrowdStrike partner to help accelerate your go-to-market strategy and access CrowdStrike’s unique technology and industry expertise to build integrations that effectively solve your customers’ challenges. You can use the Falcon agent and cloud-scale Falcon platform to collect data and use the enriched telemetry to solve your unique use cases by sharing it with your product and service offerings.
I am an MSSP or channel provider. How do I use the CrowdStrike Store?
Please contact the CrowdStrike Store team or your designated CrowdStrike Alliances Manager for more information on how to use the CrowdStrike Store.
If I am a customer of the partner, can I initiate a trial?
You must be a CrowdStrike customer to initiate trials on the apps available in the CrowdStrike Store. Contact the CrowdStrike Store team or your partner sales representative to request a trial of the app integration with CrowdStrike. If you are selecting an integration, you can bring your own license and fill out the form to contact the CrowdStrike Store sales team.
If I am CrowdStrike customer, what are the requirements to initiate a free trial for an app?
If you are a Falcon admin, log in to the Falcon portal by clicking on the “Try It Now” button on the product’s listing page. Once in Falcon, select "Try It Free", review and accept the terms and conditions, and begin the trial. A CrowdStrike representative will be in touch within 48 hours to support your request. If you are not a Falcon admin, please contact your organization’s admin and request that they begin a trial. For more information and support, contact the CrowdStrike Store sales team.
If I am not a customer, but am interested in initiating a free trial, what can I do?
You must be a CrowdStrike customer or in an active trial of the required Falcon module to trial a given third-party partner app. Visit the Falcon Free Trial page for a trial of Falcon Prevent or contact us for additional help.
What does the CrowdStrike Store consist of?
The CrowdStrike Store helps you discover curated apps and solutions to meet your organization’s unique needs, and implement the best solution for your security challenges faster and with higher efficacy. The CrowdStrike Store supports CrowdStrike modules, plugins, third-party apps and technology integration partners.
What is a context enrichment app?
Context enrichment apps are threat intelligence solutions provided by validated third-party partners that allow you to leverage different sources of threat intel within the Falcon platform. The data from these apps provide additional context surrounding IPs, domains and hashes to enrich CrowdStrike data, and users can pivot to other consoles for deeper threat analysis. Context enrichment apps may require Falcon Prevent, Falcon Insight or CROWDSTRIKE FALCON® INTELLIGENCE™ automated threat intelligence.
What is a CrowdStrike app?
The CrowdStrike Store supports CrowdStrike Falcon apps including those available for a 15-day free trial and informational-only listings. These apps are Falcon modules such as Falcon Prevent™ next-generation antivirus, Falcon Spotlight™ vulnerability management, and Falcon Horizon™ cloud security posture management, plus many more that span a wide array of use cases and help you effectively stop breaches.
What is a partner app?
The CrowdStrike Store features third-party apps created by validated partners to extend the Falcon platform by leveraging CrowdStrike’s Security Cloud. These apps can be tried and initiated from the CrowdStrike Store within the Falcon platform if you are a CrowdStrike customer, delivering faster time-to-value.
What is a partner integration?
The CrowdStrike Store houses informational content about CrowdStrike’s API-led integrations with technology partners. These integrations do not offer or provision immediate free trials from the CrowdStrike Store interface. Organizations can easily get additional integration and solution details and request a proof of concept (POC) from the integration listing page or contact us for more details.
What is a plugin?
CrowdStrike’s Notification Workflows are delivered via plugins. You can gain customizable real-time notifications to improve efficiency and speed of response when new threats are detected, incidents are discovered or policies are modified. Notification Workflows are provided at no additional cost to CrowdStrike customers with subscriptions to Falcon Prevent or Falcon Insight™ endpoint detection and response.
What is the CrowdStrike Store?
The CrowdStrike Store is a unique cybersecurity ecosystem that helps you simplify your security stack and protect your entire organization from modern adversaries with unified, trusted security solutions to solve real-world security and IT challenges. The CrowdStrike Store is built on the CrowdStrike Falcon® platform, a cloud-delivered open ecosystem platform that is coupled with the AI-powered analytics engine, CrowdStrike Threat Graph®.
What is the difference between a partner app and a partner integration?
If you are a CrowdStrike customer, third-party partner apps are available for a free trial within the Falcon platform where provisioning is taken care of as part of the trial process. Partner integrations involve contacting the CrowdStrike Store sales team to provision a trial or to get more information.
Where can I get more information about the technology partner program?
CrowdStrike’s Elevate Partner Program is an elite cybersecurity ecosystem that delivers solutions and expertise to stop breaches. Through the Elevate Partner Program, you’ll further enhance your security offerings and tools to better detect, investigate and respond to security threats faster and more efficiently by bringing joint solutions and services to end users. To get more information, visit the CrowdStrike partner website or contact the CrowdStrike Store team.
Where do I find my currently subscribed apps on the CrowdStrike Store?
To view which apps you currently have in trial or licensed, log in to the Falcon management portal and select CrowdStrike Store from the navigation. When scrolling through the apps, you will see a green “Trial in progress” flag or an “Active” flag beside the app name to identify which apps you have in trial or licensed.
Who do I contact for help?
For CrowdStrike Store assistance, please email the CrowdStrike Store help. For sales support, please contact the CrowdStrike Store sales team.